The Strings by InterContinental, Tokyo, an IHG Hotel
What Guests Say
Such a luxurious hotel right next to Shinagawa station. The staff were incredibly kind and always willing to help with anything you may need. Being basically in Shinagawa station was so helpful coming from Narita airport and was well connected to the rest of Tokyo. The bathtub was spacious and luxurious and the bed was extremely comfortable. This was probably my favorite hotel we stayed in in Japan and we will definitely be staying again next time we come to Tokyo.
Tess
December 2024
I recently stayed at The Strings Continental Japan Tokyo, and I had a wonderful experience. The room was beautiful with stunning views, and everything was exceptionally clean. The customer service was top-notch, with friendly staff providing 10/10 service every single day. The atmosphere was warm and welcoming throughout the hotel. I opted for the breakfast buffet, and I’m glad I did – the food was delicious and made for a great start to each day. The only downside was the need to rely on the train system daily, as taxis are expensive, but it’s manageable if you’re prepared. Overall, I had a 10/10 stay and would highly recommend it!
Sasha
October 2024
The breakfast is lavish - so many options. Worth the price. Got a late check out which was nice but you need to be a IHG member for that and for free internet. Get a membership number. It had a small but useful gym. The location near Shinagawa station was great - for direct train to Haneda and to the bullet train to Osaka and Hiroshima.
Nayan
December 2024
Out of 10 being the highest - The location 10 (3 mintes walk, if that, to Shinagawa Station, a major hub in Tokyo). Breakfast 10 (partly because of the out of the oven, fantastic croissants & fresh made smoothies delivered to the table, daily; Japanese, Chinese, and Continental elements; made to order station with great chefs). Wide open, high ceiling lounge for breakfast 10. Very quiet room 10. Good view 10. Laundry service 10. Ease of checking out 10.
Junko
June 2024
We had a wonderful stay at the Intercontinental Strings Hotel in Tokyo this past July. From the moment we arrived, we were treated with incredible warmth and professionalism. The hospitality we received each morning at breakfast was a highlight of our stay—it felt so personal and thoughtful, making our mornings extra special. The rooms were spacious, beautifully maintained, and offered all the comfort we needed for a family stay. We truly appreciated the hotel’s convenient location near Shinagawa Station, which made getting around Tokyo easy and stress-free. Overall, the hotel provided an excellent balance of luxury, comfort, and hospitality, and we would highly recommend it to anyone looking for a memorable stay in Tokyo.
Sharon
September 2024
Breakfast buffet was exceptional. Fresh bakery goods, solid Japanese options, fun quality Chinese dishes, good options of juices... and the floor servers were very attentive. And laundry was super well done. Even an old stain on a shirt was removed.
Junko
May 2024
Location to shinagawa train station was great. Easy to get to anywhere in Tokyo. Breakfast was also good. Restaurant staff were extremely nice and helpful. Rooms were clean, spacious and the fitness room was good enough
Ali
January 2024
It was right next to Shinagawa station which was convenient for us to get to the airport on our last day. Everything was good and room was comfortable and spacious throughout. Room service was immaculate. We were given the option to upgrade at a cost but we didn't take it as we're only staying for one night.
Chiaw
August 2024
Loved the hotel and the club lounge experience! The hotel is in a fantastic spot - Shinagawa station connects to everything. Also great restaurants nearby both small noodle bars and bigger restaurants. The station also has an isetan (supermarket) and corner stores (7 eleven, newsday etc)
Lisa
December 2024
Excellent location right next to Shinagawa station. The hotel reception is located on the 26th floor and easiest pedestrian access is via level 2 from the station external concourse (turn right at Dean & Deluca if you are coming off the train). The hotel is very minimal, clean and pleasant and the rooms are well appointed and spacious. The buffet breakfast was varied and very nice. Staff are pleasant and courteous.
Jennifer
April 2023
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